Terms & Conditions

These terms govern your use of [https://yourdomain.com] and any purchase you make from [Your Registered Business Name]. By using the site or placing an order, you agree to them.

Last updated: 20 August 2026

1. Who We Are

This website is operated by [Your Registered Business Name], a [Sole Proprietorship / Private Limited] registered in India at [Building / Street], [Area / Landmark], [City], [State], [PIN Code], India, GSTIN [Your GSTIN]. References to "we", "us", and "MerchStore" mean this entity.

2. Eligibility

You must be at least 18 years old and capable of entering into a binding contract under the Indian Contract Act, 1872 to purchase from us. By placing an order you confirm that you meet these requirements.

3. Your Account

  • You are responsible for keeping your password confidential and for all activity that occurs under your account.
  • You agree to provide accurate and current information, particularly your delivery address and contact details.
  • Notify us immediately if you suspect unauthorised use of your account.
  • We may suspend or close accounts involved in fraud, abuse, or breach of these terms.

4. Products, Pricing & Availability

  • All prices are listed in Indian Rupees (INR) and are inclusive of all applicable taxes. The price shown on the product page is the price you pay.
  • We currently charge no separate shipping fee — delivery is free on every order. See our Shipping Policy for details.
  • Product images and descriptions are provided as accurately as possible, but minor variation in colour or finish may occur.
  • All items are subject to availability. Stock levels shown are indicative and can change between browsing and checkout.
  • We may correct pricing or description errors, and may change prices at any time before you place an order.

5. Orders & Acceptance

Your order is an offer to buy. A confirmation email acknowledges that we received your order; it does not by itself constitute acceptance. The contract is formed when we dispatch the item.

We may decline or cancel an order — with a full refund — where the item is out of stock, where there was a pricing or listing error, where the delivery address is outside our serviceable area, or where we suspect fraud.

6. Payment

Online payments are processed by Razorpay. We do not receive or store your card, UPI, or net-banking credentials. Cash on Delivery may be offered on eligible orders. If a payment fails or is reversed, we may cancel the corresponding order.

7. Cancellations, Returns & Refunds

Cancellation and refund terms are set out in our Cancellation & Refund Policy, which forms part of these terms.

8. Fitment & Intended Use

Vehicle-compatibility information is provided as guidance only. It is your responsibility to confirm that a part suits your vehicle's exact make, model, variant, and year before purchase and before fitting.

Certain accessories are intended for off-road or track use and may not be street-legal in every jurisdiction. You are responsible for ensuring that any part you fit complies with applicable motor-vehicle regulations. Professional installation is strongly recommended; improper fitting can void warranties and compromise safety.

9. Reviews & User Content

You retain ownership of reviews and other content you submit, and grant us a non-exclusive, royalty-free licence to display it on the site. Do not post content that is unlawful, misleading, defamatory, obscene, or infringes someone else's rights. We may moderate or remove content at our discretion.

10. Intellectual Property

All site content — including text, layout, graphics, and logos — is owned by [Your Registered Business Name] or its licensors and is protected by applicable intellectual-property law. You may not copy, reproduce, or redistribute it commercially without our prior written permission.

11. Limitation of Liability

To the fullest extent permitted by law, our total liability arising out of or relating to any order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses, including loss of profit or vehicle downtime. Nothing in these terms excludes liability that cannot lawfully be excluded, including under the Consumer Protection Act, 2019.

12. Governing Law & Jurisdiction

These terms are governed by the laws of India. The courts at [City] shall have exclusive jurisdiction over any dispute, subject to any right you have to approach a consumer forum under applicable consumer-protection law.

13. Changes to These Terms

We may revise these terms from time to time. The version in force at the moment you place an order is the version that applies to that order.

14. Contact

[Your Registered Business Name]
[Building / Street], [Area / Landmark], [City], [State], [PIN Code], India
Email: [support@yourdomain.com]
Phone: [+91 XXXXX XXXXX]