Shipping & Delivery Policy

Delivery is free on every order, with no minimum purchase. The price shown on the product page is the total you pay — we do not add shipping charges at checkout.

Orders are processed and handed to our delivery partner within 1–2 business days of payment confirmation. Orders placed on a Sunday or a public holiday are processed on the next working day.

Once dispatched, orders typically arrive within 3–7 business days, depending on your location. Remote and non-metro PIN codes can take longer.

These are estimates, not guarantees. Delivery can be delayed by weather, strikes, regional restrictions, or other events outside our control. We will keep you informed if we become aware of a delay affecting your order.

We currently ship across India. A small number of PIN codes are not serviceable by our delivery partners; if yours is one of them, we will contact you and refund the order in full.

You can see the current status of every order under My Orders in your account. Once a shipment is handed over, the carrier name and tracking number appear there, and we email you when the status changes.

• Our delivery partners normally make up to three attempts before returning a parcel to us.
• Please make sure your address and phone number are accurate and complete — an unreachable phone number is the most common cause of failed delivery.
• If a parcel is returned to us because the address was incorrect or nobody was available, we will contact you to arrange redelivery.

Inspect your parcel on arrival. If the outer packaging is visibly damaged, we recommend refusing the delivery. If you discover damage after opening, report it within 48 hours with photographs — see our Cancellation & Refund Policy for how replacements and refunds are handled.

If tracking shows an order as delivered but you have not received it, contact us within 48 hours so we can raise it with the carrier.

For any delivery question, email [support@yourdomain.com] or call [+91 XXXXX XXXXX] (Monday to Saturday, 10:00 AM – 6:00 PM IST).